Matrix Health & Performance

What to expect at your first osteopathy appointment

By the team at Matrix Health & Performance, Ivanhoe East

Seeing a new health practitioner for the first time can feel like a bit of a leap, especially if you are in pain and have been let down by generic advice before. So here is exactly what happens at a first appointment with us, start to finish.

Before you arrive

There is nothing you need to prepare, but a couple of things help. Wear or bring comfortable clothing you can move in. If you have recent scans or referral letters, bring them along, though they are not required. You do not need a GP referral to see an osteopath.

The first 10 to 15 minutes: your story

We start by listening. When the pain started, what makes it better or worse, what your days actually look like, and importantly, what it is stopping you from doing. Pain is rarely just physical. Understanding what is going on in your week tells us a lot about what is driving the problem and what a realistic plan looks like.

The assessment

Next we look at how you move. Not just the sore spot, but the regions around it, because the place that hurts is often compensating for something else. We will explain what we find as we go, in plain language, and answer the question most people actually want answered: what is going on, and is it serious?

Hands-on treatment, same session

Around 40 minutes of your first appointment is hands-on treatment. Depending on what we find, that can include soft tissue work, joint mobilisation, manipulation, dry needling, or cupping. Nothing happens without your consent, and everything is explained before we do it.

What you leave with

Before you go, we make sure you have three things:

  • A clear explanation of what is going on
  • A plan, including realistic timeframes
  • A small number of exercises matched to you, not a generic sheet

Practical details

First appointments run for 60 minutes and cost $150, with $20 off for new patients at the moment. If your private health extras cover includes osteopathy, you can usually claim your rebate on the spot through HICAPS. We are open six days a week at 256 Lower Heidelberg Road, Ivanhoe East, with parking available nearby.

This article is general information, not medical advice. Individual circumstances vary, so if you are dealing with pain or an injury, get it assessed properly.

Keep reading

Not all sciatica is the same: the three main causes, and why it matters

Sciatica just means the nerve is irritated. It does not tell you why. There are three main causes, and each one needs a different approach, which is why working out which one you have is the most important step.

Osteopathy for back pain: how we actually approach it

Back pain is the most common reason people see us. Here is how we think about it, what treatment actually involves, and why the fix is rarely just strengthening your core.

Osteopathy for neck pain: why we look further than your neck

Neck pain is rarely just a neck problem. Here is how we approach it, why the upper back matters so much, and what actually stops it returning.

Osteopathy for sciatica: calming the nerve and the worry

Pain down the leg is unsettling, and it usually comes with a lot of worry. Here is how we approach sciatica, and why most of it settles better than people fear.

Osteopathy for headache and migraine: the neck connection

Many headaches have a physical driver in the neck and upper back. Here is how we approach headaches and migraine, and where hands-on care fits in.

Osteopathy for shoulder pain: why the shoulder never works alone

Shoulder pain shows up in the small things, reaching, sleeping, dressing. Here is how we approach it, and why treating only the shoulder often means it keeps coming back.

Do I need a scan for my back or neck pain?

One of the most common questions we hear. Scans have their place, but for most everyday back and neck pain they are not the first thing you need. Here is an honest look at why.

Headaches and osteopathy: why your neck might be the cause

Not every headache starts in your head. Many of the ones we see are driven by the neck and upper back. Here is how to tell, and what can actually help.

Neck and shoulder pain from desk work: what actually helps

If your neck and shoulders ache by the end of a work day, you are not alone. Here is what is actually going on, and what helps beyond just sitting up straight.

Migraine: common triggers and the role of your neck

Migraine is more than a bad headache. Here is a plain-language look at what it is, common triggers, and where the neck and hands-on care can fit in.

Osteo vs physio: what is the difference, and which one do you need?

One of the most common questions we hear. Both professions help with pain and injury, so here is an honest look at how they differ and how to choose.

How much does seeing an osteopath cost? Fees and rebates explained

Fees, private health rebates, Medicare plans, and TAC claims, explained in plain language so there are no surprises when you book.

Questions about your own situation?

Book your 60-minute first appointment and we will assess what is actually going on, or call the clinic for an honest chat about whether we can help.

Same-day appointments often available. Online booking, instant confirmation. HICAPS rebates on the spot.

5.0(164)
Book onlineCall 03 9372 0460