Question 1

What is an osteopath and what do they do at Matrix Health & Performance?

Accepted Answer

Osteopaths are allied health professionals who uses hands-on techniques to diagnose and treat a variety of health conditions.

At Matrix Health & Performance, our osteopaths focus on the whole body, not just the symptomatic area, and use a variety of techniques such as soft tissue massage, joint mobilisation and manipulation, dry needling, cupping, exercise prescription, and lifestyle advice to promote overall health and wellbeing.

If you'd like to know more, give us a call, we'll be happy to chat and answer any questions you have.

Question 2

Do I need a referral to see an osteopath at Matrix Health & Performance?

Accepted Answer

No, a referral is not necessary to see an osteopath at our clinic. You can simply call us or book online to arrange your appointment.

Question 3

What should I expect during my first appointment?

Accepted Answer

During your initial appointment, your osteopath will take a detailed medical history, conduct a physical examination, and discuss a treatment plan tailored to your needs. After a plan has been agreed upon you will receive osteopathic treatment including therapies such as soft tissue massage, joint mobilisation or manipulation, dry needling or cupping.

Your osteopath will only utilise therapies that you are comfortable with and will explain what they are doing at each stage of treatment.

Question 4

How should I prepare for my first osteopathic appointment at Matrix Health & Performance?

Accepted Answer

Before your first appointment, it can be helpful to jot down any symptoms or concerns you have, as well as any questions you might want to ask. Wear comfortable clothing and be prepared for some physical tests and treatments.

Make sure to complete our digital new patient form before your first appointment. Please take your time and give us as much detail as possible, as it will help us in making your treatment plan.

Question 5

What conditions do osteopaths treat at Matrix Health & Performance?

Accepted Answer

Our osteopaths treat a wide range of conditions, including but not limited to, back and neck pain, sports injuries, headaches, postural problems, sciatica, and arthritis. We aim to provide holistic care that benefits your overall health and well-being.

For a more complete list of what we treat and our approach, check out the "What Hurts?" section of our website.

Question 6

How many treatments will I need?

Accepted Answer

The number of treatments varies depending on the individual and the condition. Your osteopath will discuss this with you and together you'll develop a treatment plan that suits your needs.

Question 7

What is the cost of a consultation and treatment at Matrix Health & Performance?

Accepted Answer

For current consultation fees, please refer to our bookings page (Book Now button) on the website. The cost of treatment will depend on the nature of your visit and the type of treatment required.

Question 8

Does my health insurance cover osteopathic treatment at Matrix Health & Performance?

Accepted Answer

Many health insurance providers offer coverage for osteopathic treatment as part of their 'extras' cover. We recommend checking with your insurance provider to confirm what your policy covers.

Question 9

Can I claim a rebate for my osteopathy treatment at Matrix Health & Performance?

Accepted Answer

Yes, if your private health insurance includes osteopathy in its 'extras' cover, you should be able to claim a rebate. The amount will depend on your individual policy.

Question 10

Do you accept Enhanced Primary Care or Chronic Disease Management plans?

Accepted Answer

Yes, we do accept these plans, referred by your GP.

We do however charge a gap on these plans, but it will be roughly two-thirds covered by the care plan.

Question 11

How long does an osteopathy session at Matrix Health & Performance last?

Accepted Answer

An initial consultation usually lasts about 60 minutes, while subsequent appointments typically last about 30 minutes, but this can vary depending on your individual needs. If you'd like to book an extended consultation, these last for 60 minutes.

Question 12

Are osteopaths at Matrix Health & Performance registered?

Accepted Answer

Yes, all our osteopaths are fully registered with the Australian Health Practitioner Regulation Agency, ensuring they meet the high standards of safety and competency.

FAQ